Ordering and Dispatch

We process and dispatch orders Monday to Friday.

• Orders placed before 1pm are dispatched the same day.
• All orders* are shipped on a Standard Next Working Day service. While we aim for next-day delivery, this cannot always be guaranteed.
• During busy periods or in circumstances beyond our control (e.g., seasonal demand, strikes, or adverse weather), delivery may take 3–4 working days.

*Please note: Non-Mainland Postcodes, including the Highlands, Islands, and Channel Islands, are not eligible for next-day delivery. See the tables below for further details.

Product Stock

All listed products are held in stock and available for dispatch unless marked “Out of Stock.”

Occasionally, discrepancies may occur. If this happens, we will contact you to arrange either a refund or an alternative item.

Order Tracking

You can track your order via our carrier partners:

• DPD Local
• UPS
• Royal Mail

Tracking details will be provided once your order has been dispatched.

Delivery Times

Deliveries are made Monday to Friday, between 8am and 5pm.

Saturday deliveries are available for an additional charge.

Delivery Charges

UK Mainland

• Standard Service: Next Working Day (not guaranteed)
  • Delivery may take 1–4 working days during high-demand periods or due to external factors.
• Free Delivery: Orders over £50 (ex. VAT) qualify for free standard delivery.
• Orders under £50 (ex. VAT): A delivery charge of £5.95 (ex. VAT) applies.
• No minimum order value required.

Northern Ireland & UK Offshore Islands

Delivery costs for offshore locations (including Northern Ireland, Highlands, and Channel Islands) are based on the weight of the goods ordered.

Shipping costs will be calculated at checkout, and a detailed breakdown can be found in the table below.